Refund Policy

Last updated: 28 October 2026. Please read this before you bid — a bid is a payment, and these are the rules that apply to it.

1. What a bid buys

A bid is a one-time payment for a listing's current position on the leaderboard. It does not buy a fixed time period, a guaranteed rank, or a guaranteed number of clicks or visitors. Your rank can change at any time if someone else bids more.

2. No refunds for being outbid

If another bidder places a higher bid and your listing moves down the board, that is how the service works. It is not grounds for a refund.

3. No refunds for poor results

We do not guarantee clicks, visitors, sign-ups, sales, or any other outcome. A bid that does not bring you the results you hoped for is not grounds for a refund.

4. When we do refund

We will refund a bid if:

• you were charged but your listing never appeared on the board because of a fault on our side; or
• you were charged twice for the same bid; or
• we removed your listing for a reason that was our mistake, not a violation of the Terms.

To request a refund, write to hello@eynro.com within 14 days of the payment, with the email address you used, the site name, the bid amount, and the date. We will review it and, if it qualifies, refund the payment to the original payment method. Refunds are processed through Stripe and can take 5–10 business days to appear.

5. Removal for a violation

If your listing is removed because it broke the content rules in the Terms (for example, it linked to a scam, malware, or illegal content), you are not entitled to a refund.

6. Mistakes

If you made a genuine mistake — for example, you bid on the wrong URL — write to us promptly at hello@eynro.com and explain what happened. We cannot promise a refund, but we will look at each case on its merits, and we may correct the listing instead.

7. Chargebacks

If you open a chargeback with your bank instead of contacting us, we may remove your listing and refuse future bids from the same email address or site.

8. Contact

Refund requests and questions: hello@eynro.com.